FREQUENTLY ASKED QUESTIONS
We supply a wide range of international and local brands, as well as selected in-house products to meet different budgets and technical requirements. Contact us for brand-specific inquiries.
Yes. For projects or complex spaces, we can arrange site visits and provide professional lighting recommendations. Service fees may apply depending on project scope.
Yes. Project customers may request samples or visit our showroom to evaluate products. Shipping or sample fees may apply.
We can recommend certified installation partners. If you use your own contractor, we will provide technical guidance and installation instructions.
Most products include manufacturer warranty coverage. Non-damage issues within warranty may qualify for repair or replacement. Return policies follow company terms and conditions.
In-stock items usually ship within 1–5 working days. Special-order or overseas items depend on supplier lead times.
Yes. Provide floor plans, dimensions, or requirements, and we can prepare a quotation including recommended alternatives and cost estimates.
Yes. We recommend high-efficiency LED fixtures combined with smart dimming and automation systems to maximize energy savings and flexibility.
